Schenectady, New York
Using the "seniors helping seniors" model, Umbrella provides home maintenance and other non-healthcare services to senior and disabled homeowners in four counties of upstate New York. We match carefully vetted, active retirees with people who want to stay in their homes but are no longer able to care for them properly. Safety is a priority and we offer each of our members a free yearly home safety inspection conducted by a licensed inspector, which can detect issues before they grow into major problems. Over the course of our 21 year existence, the scope of services we provide has expanded to include all manner of interior and exterior repairs and maintenance, as well as shopping and meal prep, transportation, companionship and more. In 2016 our handy persons completed 4036 jobs and logged 10,579 hours of service. We also performed 102 home safety inspections.
Because we serve a vulnerable population, Umbrella screens licensed contractors for plumbing, heating, electrical, roofing and other repairs and provides referrals when members request them. We also man an emergency line which is always open, so that if the heat goes out, a pipe bursts or another situation requiring immediate attention occurs at any hour of the day or night, there is someone on hand to help.
Our goal is to help our members live safely and independently in their own homes for as long as they desire or is reasonably practical.
"Thank you so much for the new storm door. I've been waiting 15 years and couldn't have gotten it without your grant. You're improving not just my home, but my mental health, too!"
"Anne and I would like to thank you and Umbrella for providing us with the help we need. Without the wonderful people who help us with driving, lawn maintenance, house cleaning, and plumbing we would not be able to have the same quality of life, especially for two seniors. Thanks again."
- Andre A.
"I'm at a stage when sometimes I need help and sometimes I don't. I consider your group an investment in my future... and it's nice to know all I need to do is make a call when I need help. Make sure you know I truly appreciate all the folks who have been here not only to do a job, but to be so kind and friendly.
Thanks for existing... and I do tell people about your services."
- Jackie P.
"Just a note to tell you how pleased I have been with the services you provide: hand railings for inside the house (after my one hospital stay so far!), exterior painting of the garage front door, Steve C.'s plumbing services this summer, and other minor things.
Umbrella is prompt, courteous and pleasant-which reflects their Director. Thanks! "
- Anne P.
"Thanks for the work of Umbrella. I called Monday at 9:30am and at 4pm I had a new air conditioner in my bedroom. Terry did a great job in a short time!"
- Tom W.
We provide home maintenance and other services that enable seniors and people with disabilities to live safely and independently in their own homes and remain involved in their communities.