Store to Door was founded in 1989 when people living in low-income senior housing in Northwest Portland, too frail to shop on their own, requested assistance from the community. Many received Meals on Wheels, but needed additional food, medications, and household items to remain healthy and in their own homes. A group of five volunteers organized to shop for these elders weekly.
This year, Store to Door will make 11,930 deliveries to 706 low-income seniors and adults with disabilities to meet their basic needs for food, medicine, and social connections, while promoting their ability to live independently. Each of our clients receives a weekly phone call from their volunteer order-taker who records the client's order and checks on their well-being. Volunteers and staff shop and make deliveries. The same delivery driver always visits the same client and ensures the order is correct, helps put items away, and takes time for a friendly visit.
This one-on-one connection with clients promotes their independence and can be vital to their health, safety, and well-being. More than just a delivery service, we are often the only regular callers and visitors these vulnerable individuals have and our personalized service builds trusting relationships. We act as a bridge between isolated elders and the community, encouraging self-advocacy; engaging family, case workers, or protective services when needed; and making referrals for additional community-based, in-home services provided by our network of community partners.
Store to Door is the preferred grocery shopping and delivery service of Multnomah County Aging, Disability & Veterans Services. Our unique program has been honored with many awards, including Portland Monthly's Light a Fire Award, Hands On Greater Portland's Heart of the Community Volunteer Innovation Award, and the Friendly House Community Partner Award. In 2014, Store to Door received the Governor's Award for Outstanding Nonprofit Volunteer Programs. In 2017, we were recognized as a top 100 nonprofit to work for by Oregon Business.
"I want to tell the shopper who shopped for me, thank you so very, very much for getting everything so perfect. The order is wonderful. I'm not able to get out so I am so thrilled that you folks are there. I want to tell you that today I met a delivery person named LouAnn, and she was just extraordinary - she was so kind, and so courteous, and so helpful and understanding. She helped me get a bathroom scale that I ordered for today and helped me put it together. She took the time and I am so grateful to her. She was like a breath of sunshine. When she came in, my whole world smiled. I just can't thank you enough. You are all so wonderful. You sent me a birthday card. Thank you for thinking of me. I don't what I would do without you - you're my angels." - Client Sandra
"Store to Door is a wonderful organization. You can tell they are making sure you are being cared for, and on the look out to see if you have any problems or need help." - Client Dave
"I just wanted you to know how valuable your services are to me. You may not know how difficult it can be to do simple things like grocery shopping - until you are unable to do it! You provide a truly needed, valuable, and very wonderful service. The person taking the order - they are kind, patient, helpful and knowledgeable. The shoppers are great also - they will call to clarify an order - so nice. The folks who deliver are awesome - friendly, helpful, considerate. I just appreciate all of you and your services and am sending you this small gift to let you know that." - Client Esther
Help us bring nourishment, connection and dignity to others like Sandra, Dave, and Esther.
Store to Door supports independent living for Portland area seniors and people with disabilities by providing an affordable, personal, volunteer-based grocery shopping and delivery service.