Store to Door was founded in 1989 when people living in low-income senior housing in Northwest Portland, too frail to shop on their own, requested assistance from the community. Many received Meals on Wheels, but needed additional food, medications, and household items to remain healthy and in their own homes. A group of five volunteers organized to shop for these elders weekly.
This year, Store to Door will make 11,341 deliveries to 737 low-income seniors and adults with disabilities to meet their basic needs for food, medicine, and social connections, while promoting their ability to live independently. Each of our clients receives a weekly phone call from their volunteer order-taker who records the client's order and checks on their well-being. Volunteers and staff shop and make deliveries. The same delivery driver always visits the same client and ensures the order is correct, helps put items away, and takes time for a friendly visit.
This one-on-one connection with clients promotes their independence and can be vital to their health, safety, and well-being. More than just a delivery service, we are often the only regular callers and visitors these vulnerable individuals have and our personalized service builds trusting relationships. We act as a bridge between isolated elders and the community, encouraging self-advocacy; engaging family, case workers, or protective services when needed; and making referrals for additional community-based, in-home services provided by our network of community partners.
Store to Door is the preferred grocery shopping and delivery service of Multnomah County Aging, Disability & Veterans Services. Our unique program has been honored with many awards, including Portland Monthly's Light a Fire Award, Hands On Greater Portland's Heart of the Community Volunteer Innovation Award, and the Friendly House Community Partner Award. In 2014, Store to Door received the Governor's Award for Outstanding Nonprofit Volunteer Programs. In 2017, we were recognized as a top 100 nonprofit to work for by Oregon Business.
Ellen enrolled in Store to Door's program when she could no longer drive. Since then, she has been visited weekly by our volunteer Sam, who unloads and unpacks her groceries. During a recent delivery, Sam found her in the middle of a medical crisis and called 9-1-1. He stayed with her until help arrived. "That grocery delivery may have saved her life," says Sam. Thankfully Ellen recovered and is still living in her home of choice.
Ramon has diabetes and uses a walker. Before Store to Door, he struggled to choose the healthy foods prescribed by his doctor - there were just too many temptations on the shelves! Now as a Store to Door client he only eats what is on his diet. He has lost 50 pounds, his blood pressure is stable and he no longer needs insulin. Ramon says, "I could never control my illness without your help."
Barbara, 88, thinks Store to Door is "the coolest thing!" A couple years ago grocery shopping became so physically strenuous that it took Barbara the entire day to complete. As a Store to Door client, she now receives groceries delivered weekly. Our volunteer Mary helps her unpack, and often stays for a friendly visit and a peek at her family photo albums.
Bob, 72, moved to Portland in 2004 after losing his wife to breast cancer years earlier. After a car accident and a minor stroke, he struggled to grocery shop on his own. Today, Bob looks forward to his weekly visit from Annabelle. "You bring fresh and healthy fruit to my door!"
Help us bring nourishment, connection and dignity to others like Ellen, Ramon, Barbara and Bob.
Store to Door supports independent living for Portland area seniors and people with disabilities by providing an affordable, personal, volunteer-based grocery shopping and delivery service.